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1fr auto;align-items:center;gap:18px;padding:16px;display:grid}.agenda-item.realizada{border-left-color:#49a267}.agenda-item.cancelada{opacity:.72;border-left-color:#a7b2b9}.agenda-date{text-align:center;border-right:1px solid var(--line)}.agenda-date strong,.agenda-date span{display:block}.agenda-date strong{text-transform:capitalize;font-size:15px}.agenda-date span{color:var(--teal);margin-top:5px;font-size:12px}.agenda-content h3{margin:7px 0 4px;font-size:14px}.agenda-content p{font-size:11px}.agenda-content small,.agenda-content em{color:var(--muted);margin-top:5px;font-size:9px;display:block}.agenda-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.agenda-actions button{cursor:pointer;color:#198d83;background:#e5f5f2;border:0;border-radius:7px;padding:8px 10px;font-size:9px;font-weight:700}.agenda-actions .cancel-visit{color:#bd594f;background:#f8ecea}.visit-card{background:#fbfefe;border-color:#88d0ca}@media (max-width:720px){.agenda-item{grid-template-columns:65px 1fr}.agenda-actions{grid-column:1/-1}.agenda-toolbar{align-items:flex-end}.agenda-toolbar label{display:grid}.agenda-date{padding-right:10px}}.month-navigation{align-items:center;gap:8px;display:flex}.month-navigation strong{text-align:center;text-transform:capitalize;min-width:155px;font-size:13px}.month-navigation button,.agenda-list-title button{border:1px solid var(--line);color:var(--text);cursor:pointer;background:#fff;border-radius:7px;padding:7px 10px}.month-navigation .today-button{color:var(--teal);font-size:10px;font-weight:700}.calendar{border:1px solid var(--line);background:#fff;border-radius:12px;margin-top:12px;overflow:hidden}.calendar-weekdays,.calendar-grid{grid-template-columns:repeat(7,1fr);display:grid}.calendar-weekdays span{text-align:center;color:var(--muted);text-transform:uppercase;background:#f8fafb;padding:11px;font-size:9px;font-weight:800}.calendar-day{border:0;border-top:1px solid var(--line);border-right:1px solid var(--line);text-align:left;cursor:pointer;min-height:105px;color:var(--text);background:#fff;padding:8px}.calendar-day:nth-child(7n){border-right:0}.calendar-day:hover{background:#f5fbfa}.calendar-day.outside{color:#b6c0c6;background:#fafbfc}.calendar-day.selected{box-shadow:inset 0 0 0 2px var(--teal);background:#f4fbfa}.calendar-day>span{border-radius:50%;place-items:center;width:25px;height:25px;font-size:11px;font-weight:700;display:grid}.calendar-day.today>span{background:var(--teal);color:#fff}.calendar-day div{gap:3px;margin-top:5px;display:grid}.calendar-day i{text-overflow:ellipsis;white-space:nowrap;color:#227f78;border-left:3px solid var(--teal);background:#e8f6f4;border-radius:3px;padding:3px 4px;font-size:8px;font-style:normal;display:block;overflow:hidden}.calendar-day i.realizada{color:#408155;background:#edf7ef;border-color:#4a9c61}.calendar-day i.cancelada{color:#849098;background:#f1f3f4;border-color:#a7b2b9}.calendar-day i b{font-weight:800}.calendar-day small{color:var(--muted);font-size:8px}.agenda-list-title{justify-content:space-between;align-items:center;margin-top:22px;display:flex}.agenda-list-title h3{font-size:14px}.agenda-list-title button{color:var(--teal);font-size:9px}@media (max-width:720px){.calendar-day{min-height:65px;padding:4px}.calendar-day i{border:0;border-radius:50%;width:7px;height:7px;padding:0;font-size:0;display:inline-block}.calendar-day div{flex-wrap:wrap;display:flex}.calendar-day small{display:none}.month-navigation strong{min-width:110px;font-size:11px}.agenda-toolbar{gap:12px;display:grid}.calendar-weekdays span{padding:8px 2px;font-size:8px}}.knowledge-page{margin-top:26px}.knowledge-toolbar{border:1px solid var(--line);background:#fff;border-radius:12px;justify-content:space-between;align-items:center;gap:15px;padding:18px 20px;display:flex}.knowledge-toolbar h3{margin-top:5px}.knowledge-toolbar>div:last-child{gap:8px;display:flex}.knowledge-toolbar input,.knowledge-toolbar select{border:1px solid var(--line);border-radius:8px;padding:9px 11px;font-size:10px}.knowledge-toolbar input{min-width:250px}.knowledge-grid{grid-template-columns:repeat(2,1fr);gap:12px;margin-top:12px;display:grid}.knowledge-card{border:1px solid var(--line);background:#fff;border-radius:11px;padding:18px}.knowledge-meta,.knowledge-card footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.knowledge-meta>span:last-child,.knowledge-card footer>span{color:var(--muted);font-size:9px}.knowledge-status{text-transform:uppercase;color:#ad6e21;background:#fff1df;border-radius:10px;padding:4px 7px;font-size:8px;font-weight:800}.knowledge-status.aprovado{color:#378450;background:#e6f5ea}.knowledge-status.arquivado{color:#788892;background:#edf0f2}.knowledge-card h3{margin:13px 0;font-size:15px}.knowledge-card>div strong{text-transform:uppercase;letter-spacing:.7px;color:var(--muted);font-size:9px}.knowledge-card p{margin:5px 0 12px;font-size:11px;line-height:1.55}.knowledge-solution{border-left:3px solid var(--teal);padding-left:10px}.knowledge-card>small{color:#62808f;background:#f1f6f7;border-radius:5px;margin-bottom:12px;padding:5px 7px;font-size:8px;display:block}.knowledge-card footer{border-top:1px solid var(--line);padding-top:11px}.knowledge-card footer button,.knowledge-create{color:#18897f;cursor:pointer;background:#e5f5f2;border:0;border-radius:7px;margin-left:5px;padding:7px 9px;font-size:9px;font-weight:700}.knowledge-create{margin:12px 0 0}.knowledge-card footer button:last-child{color:#6c7c86;background:#eef1f3}@media (max-width:800px){.knowledge-grid{grid-template-columns:1fr}.knowledge-toolbar{display:grid}.knowledge-toolbar>div:last-child{flex-wrap:wrap}.knowledge-toolbar input{flex:1;min-width:100%}}.permission-group{border:1px solid #dce5e9;border-radius:10px;gap:8px;padding:10px 12px;display:grid}.permission-group legend{color:#17354a;padding:0 6px;font-weight:700}.permission-group label{color:#496172;align-items:center;gap:8px;font-size:13px;display:flex}.permission-group input{accent-color:#18a99d}.registry-actions select{background:#fff;border:1px solid #d7e1e6;border-radius:8px;max-width:180px;padding:8px}.machine-modal{width:min(1120px,100vw - 32px);max-height:92vh;overflow:auto}.machine-layout{grid-template-columns:1fr 1fr;gap:24px;padding:24px;display:grid}.machine-layout>section+section{border-left:1px solid #dce5e9;padding-left:24px}.machine-list,.remote-list{gap:9px;margin-bottom:22px;display:grid}.machine-card,.remote-card{background:#fff;border:1px solid #dce5e9;border-radius:11px;justify-content:space-between;align-items:center;gap:12px;padding:12px;display:flex}.machine-card{cursor:pointer}.machine-card.selected{border-color:#18a99d;box-shadow:0 0 0 2px #dff6f3}.machine-card>div:first-child,.remote-card>div:first-child{gap:3px;min-width:0;display:grid}.machine-card span,.remote-card span{color:#496172;font-size:13px}.machine-card small,.remote-card small{color:#708493;font-size:11px}.check-row{color:#496172;align-items:center;gap:8px;margin-bottom:14px;font-size:13px;display:flex}@media (max-width:820px){.machine-layout{grid-template-columns:1fr;padding:16px}.machine-layout>section+section{border-top:1px solid #dce5e9;border-left:0;padding:20px 0 0}.machine-card,.remote-card{flex-direction:column;align-items:flex-start}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}
.whatsapp-page{margin-top:26px}.whatsapp-connection{border:1px solid var(--line);background:#fff;border-left:4px solid #d5a64e;border-radius:12px;justify-content:space-between;align-items:center;gap:18px;margin-bottom:12px;padding:16px 20px;display:flex}.whatsapp-connection.connected{border-left-color:#29a596}.whatsapp-connection h3{margin:5px 0;font-size:15px}.whatsapp-connection p{color:var(--muted);font-size:10px}.whatsapp-connection img{border:8px solid #fff;width:180px;height:180px;box-shadow:0 3px 18px #17364f1f}.whatsapp-layout{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:260px minmax(340px,1fr) 310px;min-height:570px;display:grid;overflow:hidden}.conversation-list{border-right:1px solid var(--line);overflow:auto}.conversation-title{border-bottom:1px solid var(--line);justify-content:space-between;padding:17px;display:flex}.conversation-title strong{font-size:13px}.conversation-title span{color:var(--muted);font-size:10px}.conversation-list>button{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf1f3;grid-template-columns:38px 1fr auto;align-items:center;gap:9px;width:100%;padding:12px;display:grid}.conversation-list>button.active{background:#edf8f6}.conversation-avatar{color:#168e84;background:#dff3f0;border-radius:50%;place-items:center;width:38px;height:38px;font-size:10px;font-weight:800;display:grid}.conversation-list button strong,.conversation-list button small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.conversation-list button strong{font-size:11px}.conversation-list button small{color:var(--muted);margin-top:4px;font-size:8px}.conversation-list button b{color:#fff;text-align:center;background:#1fa99d;border-radius:12px;min-width:19px;padding:3px;font-size:8px}.conversation-panel{background:#f4f7f6;grid-template-rows:auto 1fr auto;min-width:0;display:grid}.conversation-head{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;height:auto;margin:0;padding:14px 16px;display:flex}.conversation-head strong,.conversation-head span{display:block}.conversation-head strong{font-size:12px}.conversation-head span{color:var(--muted);margin-top:3px;font-size:9px}.message-stream{flex-direction:column;gap:7px;max-height:470px;padding:18px;display:flex;overflow:auto}.message-stream article{background:#fff;border-radius:9px;align-self:flex-start;max-width:78%;padding:9px 11px;box-shadow:0 1px 2px #18384c15}.message-stream article.outbound{background:#dff3ee;align-self:flex-end}.message-stream p{white-space:pre-wrap;font-size:11px;line-height:1.45}.message-stream time{text-align:right;color:var(--muted);margin-top:5px;font-size:7px;display:block}.message-compose{border-top:1px solid var(--line);background:#fff;gap:8px;padding:11px;display:flex}.message-compose input{border:1px solid var(--line);border-radius:8px;flex:1;padding:10px}.whatsapp-ticket{border-left:1px solid var(--line);padding:18px;overflow:auto}.whatsapp-ticket h3{margin:6px 0 16px;font-size:15px}.whatsapp-ticket .primary{width:100%}@media (max-width:1100px){.whatsapp-layout{grid-template-columns:230px 1fr}.whatsapp-ticket{border-left:0;border-top:1px solid var(--line);grid-column:1/-1}}@media (max-width:720px){.whatsapp-layout{grid-template-columns:1fr}.conversation-list{max-height:240px}.conversation-panel{min-height:500px}.whatsapp-connection{display:grid}.whatsapp-connection img{width:160px;height:160px;margin:auto}}
.message-compose input,.message-compose textarea{border:1px solid var(--line);resize:none;font:inherit;border-radius:8px;flex:1;padding:10px}.message-author{color:#188b82;margin-bottom:4px;font-size:8px;display:block}.message-stream article>footer{justify-content:flex-end;align-items:center;gap:7px;display:flex}.message-status{color:#6f858f;font-size:7px}.message-status.read{color:#168fc0}.message-status.error{color:#c44d45;font-weight:800}.message-reply-button{color:#278d86;cursor:pointer;background:0 0;border:0;margin-right:auto;padding:2px;font-size:8px;font-weight:800}.message-reply-button:hover{text-decoration:underline}.reply-preview{border-left:3px solid var(--teal);background:#edf7f6;border-radius:7px;justify-content:space-between;align-items:center;gap:12px;margin:8px 10px 0;padding:9px 11px;display:flex}.reply-preview>div{gap:3px;min-width:0;display:grid}.reply-preview strong{color:#177f77;font-size:9px}.reply-preview span{text-overflow:ellipsis;white-space:nowrap;color:#627985;font-size:9px;overflow:hidden}.reply-preview>button{color:#617783;cursor:pointer;background:0 0;border:0;font-size:20px}.theme-dark .reply-preview{background:#173532}.theme-dark .reply-preview strong,.theme-dark .message-reply-button{color:#67d5ca}.theme-dark .reply-preview span{color:#b4c6ce}@media (max-width:720px){.message-reply-button{min-height:28px;font-size:9px}.reply-preview{margin:7px 8px 0;padding:9px}}@media (min-width:721px){.message-reply-button{opacity:0;transition:opacity .15s}.message-stream article:hover .message-reply-button,.message-reply-button:focus-visible{opacity:1}}
.conversation-columns{grid-template-columns:1fr 1fr;min-height:510px;display:grid}.conversation-columns>section{border-right:1px solid var(--line);min-width:0}.conversation-columns>section:last-child{border-right:0}.conversation-columns h4{border-bottom:1px solid var(--line);text-transform:uppercase;letter-spacing:.5px;background:#f7f9fa;justify-content:space-between;align-items:center;padding:11px 10px;font-size:9px;display:flex}.conversation-columns h4 span{color:#267c76;background:#e4efef;border-radius:10px;padding:2px 6px}.conversation-columns section>button{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf1f3;grid-template-columns:32px 1fr auto;align-items:center;gap:7px;width:100%;padding:10px 8px;display:grid}.conversation-columns section>button.active{background:#edf8f6}.conversation-columns section>button .conversation-avatar{width:32px;height:32px}.conversation-columns section>button strong,.conversation-columns section>button small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.conversation-columns section>button strong{font-size:9px}.conversation-columns section>button small{color:var(--muted);margin-top:3px;font-size:7px}.conversation-columns section>button b{color:#fff;text-align:center;background:#1fa99d;border-radius:12px;min-width:18px;padding:3px;font-size:7px}.conversation-columns section>p{text-align:center;color:var(--muted);padding:22px 8px;font-size:8px}.conversation-head-actions{gap:6px;display:flex}.finish-conversation{color:#3b8254;cursor:pointer;background:#e7f4ec;border:0;border-radius:7px;padding:8px 10px;font-size:9px;font-weight:700}.conversation-closed{text-align:center;color:#6b7d87;background:#edf1f2;padding:13px;font-size:9px}.finalize-conversation-modal{width:min(570px,100%)}.finalize-options{grid-template-columns:1fr 1fr;gap:12px;padding:24px;display:grid}.finalize-options button{border:1px solid var(--line);text-align:left;cursor:pointer;background:#fff;border-radius:11px;padding:22px}.finalize-options button:hover{border-color:var(--teal);background:#f4fbfa}.finalize-options strong,.finalize-options span{display:block}.finalize-options strong{color:var(--text);font-size:14px}.finalize-options span{color:var(--muted);margin-top:7px;font-size:10px;line-height:1.5}.finalize-warning{color:#9a682e;background:#fff5e9;border-radius:9px;margin:24px;padding:18px;font-size:11px}.finalize-conversation-modal form{padding:22px 24px}@media (max-width:1250px){.whatsapp-layout{grid-template-columns:360px 1fr}.whatsapp-ticket{grid-column:1/-1}}@media (max-width:800px){.whatsapp-layout{grid-template-columns:1fr}.conversation-list{max-height:360px}.conversation-columns{min-height:0}.finalize-options{grid-template-columns:1fr}.conversation-head{gap:8px}.conversation-head-actions{flex-wrap:wrap;justify-content:flex-end}}.whatsapp-layout{grid-template-columns:540px minmax(340px,1fr) 310px!important}.conversation-columns{grid-template-columns:repeat(3,1fr)!important}.quick-client-toggle{width:100%;margin:-4px 0 12px}.whatsapp-quick-client{background:#f4fbfa;border:1px solid #cfe5e2;border-radius:10px;margin-bottom:14px;padding:12px}.whatsapp-quick-client>strong{color:#187e76;margin-bottom:11px;font-size:11px;display:block}.whatsapp-quick-client .primary{width:100%}
.conversation-filters{border-bottom:1px solid var(--line);gap:6px;padding:9px;display:grid}.auto-ticket-claim{color:#fff;cursor:pointer;background:#173b55;border:0;border-radius:8px;padding:9px 11px;font-size:9px;font-weight:800}.cancel-conversation-option{background:#fff8f7!important;border-color:#efc7c4!important}.cancel-conversation-option strong{color:#b9443e}.message-stream article.system{color:#617582;max-width:92%;box-shadow:none;text-align:center;background:#edf1f3;align-self:center}.message-stream article.system .message-author{display:none}.message-stream article.system footer{text-align:center}.conversation-filters input,.conversation-filters select{border:1px solid var(--line);background:#fff;border-radius:7px;width:100%;min-width:0;padding:8px;font-size:8px}.conversation-operations{border-bottom:1px solid var(--line);background:#f8fafb;flex-wrap:wrap;gap:8px;padding:8px 12px;display:flex}.conversation-operations label{color:var(--muted);font-size:7px;font-weight:700}.conversation-operations select{border:1px solid var(--line);background:#fff;border-radius:6px;max-width:160px;margin-top:3px;padding:6px;font-size:8px;display:block}.compose-area{background:#fff}.conversation-controls{border-bottom:1px solid var(--line);background:#f8fafb}.conversation-controls>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:10px;padding:8px 13px;list-style:none;display:flex}.conversation-controls>summary::-webkit-details-marker{display:none}.conversation-controls>summary span{color:#56717e;font-size:8px;font-weight:800}.conversation-controls>summary small{color:var(--muted);font-size:8px}.conversation-controls>summary:after{content:"›";color:var(--teal);font-size:18px;transition:transform .15s}.conversation-controls[open]>summary:after{transform:rotate(90deg)}.conversation-controls[open]>summary{border-bottom:1px solid var(--line)}.quick-replies-menu{border-top:1px solid var(--line)}.quick-replies-menu>summary{color:#278d86;cursor:pointer;width:max-content;padding:7px 11px 2px;font-size:8px;font-weight:800;list-style:none}.quick-replies-menu>summary::-webkit-details-marker{display:none}.quick-replies-menu>summary:before{content:"+";background:#e4f4f1;border-radius:50%;place-items:center;width:15px;height:15px;margin-right:5px;display:inline-grid}.quick-replies-menu[open]>summary:before{content:"−"}.quick-replies{align-items:center;gap:5px;padding:7px 10px 0;display:flex;overflow-x:auto}.quick-replies span{color:var(--muted);white-space:nowrap;font-size:7px}.quick-replies button{color:#227d75;text-overflow:ellipsis;white-space:nowrap;cursor:pointer;background:#f1faf8;border:1px solid #cae4e0;border-radius:14px;max-width:150px;padding:5px 8px;font-size:7px;overflow:hidden}.quick-replies button:hover{background:#dff3ef}.file-input{display:none}.attach-button{border:1px solid var(--line);color:#496877;cursor:pointer;background:#f6f9fa;border-radius:9px;flex:none;width:42px;font-size:18px}.attach-button:hover{color:var(--teal);background:#eaf6f4}.attachment-preview{background:#f4fbfa;border:1px solid #cce5e1;border-radius:10px;align-items:center;gap:10px;margin:8px 10px 0;padding:9px 10px;display:flex}.attachment-preview>span,.message-attachment>span{color:#197f77;background:#dcefeb;border-radius:8px;flex:none;place-items:center;width:38px;height:38px;font-size:8px;font-weight:900;display:grid}.attachment-preview>div{flex:1;min-width:0}.attachment-preview strong,.attachment-preview small{display:block}.attachment-preview strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.attachment-preview small{color:var(--muted);margin-top:3px;font-size:7px}.attachment-preview>button{color:#758995;cursor:pointer;background:0 0;border:0;font-size:17px}.attachment-preview .send-attachment{background:var(--teal);color:#fff;white-space:nowrap;border-radius:7px;padding:8px 10px;font-size:8px;font-weight:800}.message-attachment{text-align:left;cursor:pointer;width:100%;min-width:220px;color:var(--text);background:#ffffffad;border:0;border-radius:9px;align-items:center;gap:9px;margin:2px 0 6px;padding:8px;display:flex}.message-attachment:hover{background:#fff}.message-attachment>div{min-width:0}.message-attachment strong,.message-attachment small{display:block}.message-attachment strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.message-attachment small{color:var(--muted);margin-top:4px;font-size:7px}.whatsapp-audio-player{width:280px;max-width:68vw;height:42px;accent-color:var(--teal);margin:4px 0 6px;display:block}.whatsapp-audio-loading,.whatsapp-audio-error{width:220px;max-width:65vw;color:var(--muted);background:#ffffffad;border-radius:9px;padding:11px;font-size:9px}.whatsapp-audio-loading span{border:2px solid 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.brand-mark img{object-fit:contain;border-radius:inherit;width:100%;height:100%}
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